NOTES:

• Impersonating a user will behave almost exactly as if that user logged in with their credentials
• You should log off as soon as the task you are working on as that user is complete
• You can reach this page in the future by pressing <Alt-i> (in most browsers) from the main login screen
  • That's "<Alt-i>" with an "i" as in "impersonation"

EXCEPTIONS:

• Any reports generated will appear in your file list
• Any ticket modifications or additions will be done on your behalf
• Any emails generated from the above actions will be sent to you